This Privacy Policy explains how Hostpepper (“Hostpepper,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information obtained through our websites, applications, products, and services (collectively, the “Services”). By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree to this Privacy Policy, you should discontinue your use of the Services immediately.
We collect personal information that you voluntarily provide to us when you use our Services. This includes information you submit when creating an account, purchasing services, submitting support requests, or signing up for communications. Information collected may include your name, email address, phone number, billing address, payment information, domain registration details, username and password, communication preferences, and any other data you choose to provide. We also automatically collect technical information from your device when you interact with our Services, including your IP address, browser type, operating system, access times, referring website addresses, clickstream data, and device identifiers. We may collect this information through cookies, pixels, beacons, local storage, and other tracking technologies.
We use personal information to provide, operate, and maintain our Services; process transactions and billing; deliver customer support; communicate with you about your account, updates, and promotions; analyze usage and improve performance; ensure security and fraud prevention; comply with legal and regulatory obligations; and enforce our policies and agreements. We may also use information for internal business purposes such as audits, data analysis, and research. If you have opted into marketing communications, we may use your email or phone number to send you promotional content, from which you can unsubscribe at any time.
We may share your information with service providers who perform functions on our behalf, including payment processors, customer service providers, analytics vendors, hosting companies, and email delivery platforms. These providers are contractually obligated to protect your data consistent with this policy. We may also disclose personal information when required by law, such as to comply with subpoenas or legal process, or to protect the rights, property, or safety of Hostpepper, our users, or others. In the event of a merger, acquisition, sale, or reorganization of our business, personal information may be transferred as part of the transaction, subject to appropriate confidentiality safeguards.
Hostpepper does not sell your personal information for monetary value. However, under certain state privacy laws, “selling” may include sharing information with advertising or analytics partners.
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we securely delete or anonymize it. You may request deletion of your data, subject to legal and business recordkeeping requirements.
We take reasonable and appropriate technical, administrative, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include encryption, firewalls, access controls, secure data storage, and employee training. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
In the event of a data breach that affects your personal information, we will notify you in accordance with applicable federal and state data breach notification laws. Depending on the severity of the breach, notification may be provided by email, in-app message, postal mail, or public posting.
If you are a California resident, you may have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA): the right to know what categories of personal information we collect and the sources from which we collect it; the right to request a copy of specific pieces of personal information we have collected about you; the right to request deletion of your personal information, subject to exceptions; the right to correct inaccurate information; the right to opt out of the sale or sharing of personal information; the right to limit use of sensitive personal information (such as precise geolocation or financial account details); and the right to not be discriminated against for exercising these rights. To exercise your rights, email us at privacy@hostpepper.com or visit our privacy request page. You may designate an authorized agent to make requests on your behalf. We may verify your identity before fulfilling any request.
We do not sell personal information to third parties for profit. However, we may disclose information to third-party analytics or marketing partners that could be considered a “sale” or “sharing” under California law. You may opt out of such sharing by clicking the “Do Not Sell or Share My Personal Information” link on our website or contacting us at privacy@hostpepper.com.
We do not knowingly collect, use, or disclose personal information from children under the age of 13. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information. If you believe we may have collected data from a child, please contact us at support@hostpepper.com.
We do not use automated decision-making systems or artificial intelligence to make decisions that have a legal or similarly significant effect on individuals without human oversight. Where profiling is used for marketing or service customization, we will inform you and provide an opt-out option where required by law.
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy policies of any external sites you visit. This policy does not apply to third-party platforms even if accessed through our Services.
THIS PRIVACY POLICY IS GOVERNED BY THE LAWS OF THE STATE OF NEVADA WITHOUT REGARD TO ITS CONFLICTS OF LAW PRINCIPLES. ANY DISPUTES ARISING OUT OF OR RELATING TO THIS POLICY SHALL BE RESOLVED EXCLUSIVELY IN THE STATE OR FEDERAL COURTS LOCATED IN CLARK COUNTY, NEVADA, AND BY USING THE SERVICES YOU EXPRESSLY CONSENT TO THE JURISDICTION AND VENUE OF SUCH COURTS.
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. The “Last Updated” date at the end of this Policy indicates when it was last revised. If we make material changes, we will notify you by posting an update or by contacting you directly if required by law. Your continued use of the Services following any such update constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at privacy@hostpepper.com or by mail at Hostpepper, 2620 Western Ave Las Vegas NV 89103. We will respond promptly in accordance with applicable laws and are committed to protecting your privacy and ensuring transparency.
Last Updated: August 4, 2025
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